Frequently Asked Questions

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Is TMS a safe platform?

TMS is hosted on the Microsoft Azure Cloud to guarantee a high-level of security and offer the maximum of the quality in terms of technologies. 

Which are the benefits of choosing TMS?

Get a unified platform to manage tennis events operation. Centralize the management and monitor all departments operations. Connect data and get a real time imagine of the event performance. Benefit from a ten years’ experience in the tennis environment, a machine learning technology and a professional consultancy.

Which accreditation formats can I get?

Whatever! TMS works with all the accreditations size.
The most common are: A6 laminated paper, CR80 credit card, XXL format.
You only need to choose the best format that fits with your needs in terms of graphic and cost.

Do I need to use my device or can I rent from Crionet?

We give you the maximum flexibility as TMS app and services can easily installed on your device. You can use your printers, smartphone, tablets or rent from us high technology device.

Can I manage different restaurants and shops with TMS?

Sure! TMS allows to increate an unlimited number of restaurants and shops, and to create a custom items list for your store. Each point of sale can also have a different payment method, if needed. The incredible benefit is that all the restaurants management is centralized in the TMS backend platform.

Can I use different payment methods in the restaurants?

Of course, with TMS you can manage a la cart menu, or let people enter unlimited times for a buffet and even using registered vouchers.

What is RFID?

RFID is a radio frequency system used to identify, transfer and track information by using an RFID chip. The RFID chip is similar to a QR Code in the way that it stores information, however differently by a QR Code, the RFID chip do not need to be individually scan by a scanner and this makes this technology faster and more efficient to use.

Is the RFID technology better than the QR Code?

The RFID technology has a higher read range and is far more difficult to replicate. It is cool and its use is increasing drastically. However, there are some cases where an individual scanning can be more functional and, as the TMS app is very fast, you will not risk any queue.

I have a transportation company that manages the service, how can they use TMS?

No problem about that. You can give to the transportation company a specific access to the TMS platform to monitor and checks all the requests. From the TMS platform is also possible to download all the data to integrate them in another system.

The hotel needs to constantly checks for me the reservation, how can I get with TMS?

It is easy, we have a hotel user login able to check only the bookings details and be real time update.

Do I need to create the players to use the practice courts module?

Not at all, our modules are separated but the data are connected. All the players will be already in the practice courts module, therefore the staff will only need to select the player in the list.

We have different practices court desks, how TMS manages the different bookings?

The TMS practice court dashboard is real time updated, so if any change is made in one desk it will be automatically shown on the other stations.

More questions?

Contact us using the appropriate form, click here