The TMS Team is composed of highly skilled consultants with experience across hundreds of tennis events. Over the years, the team has analyzed, improved, and standardized best practices for event processes and operations.
Main services include the creation of dedicated and customized operational guides, workflow schemes, and functional references for the organizing team.

All event workflows and operational activities have been thoroughly examined and analyzed to create new, innovative, and optimized action lists.
The on-site operational support is combined with the real-time knowledge and experience of the TMS Team, helping clients deliver professional events.Main services include the creation of dedicated and customized operational guides, workflow schemes, and functional references for the organizing team.

  • 1

    Pre-Event

    • INFORMATION GATHERING
      Collecting event processes, needs, potential improvements, and strategic goals.
    • DATA ANALYSIS
      Analyzing workflows and operational activities, identifying best practices, and designing the right strategy.
    • PLAN DEFINITION
      Organizing activities and dedicated workshops to support the adoption of the XMS Platform.
    • TRAINING
      Introducing the XMS software and training teams to use it effectively.

  • 2

    During the event

    • OPERATIONAL AND TECHNICAL SUPPORT: TMS consultants could be provided to lead event team on-site or work with them remotely with a 24/7 technical helpdesk.
    step-by-step

  • 3

    After the event

    • FULL REPORTS are provided by Business Intelligence System embedded in TMS platform, with clear and ready-to-use data in order to easily analyze and store event performances on different fields.
    • EVALUATION AND FEEDBACK are provided to improve the operational process and workflows for future editions
    after-event